Money Back Guaranteed
Ordering from E-CustomPapers.com a custom paper, you agree to pursue our guarantee of money back policy automatically. The total sum of money back may differ. It depends on different circumstances, for example, paper details clarity; purchase date; correctness of the custom paper which was completed by our writers, and some other conditions which appear in process.
Each customer has a right to ask for refund:
Till that time when the writer was assigned
Till that time when the assignment was approved
- 1.1 Till that time when the writer was chosen, the customer has a right to acquire the full money back, apart from the fee for payment cancellation.
- 1.2 If double payment was done, Innovative Writing Assistance Agency has to repay the second payment if the client provides the scanned copy of the receipt from PayPal.
- 1.3 If the selected writer is busy and the client doesn’t consent to have another writer for completing her/his custom assignment, the refund is conducted in full amount.
After that moment when the paper was approved
- 2.1 The assignment of writer and the start of work has to be confirmed by getting a confirmation letter. Since getting a confirmation letter, the client has a right to apply for a partial money back. In this case the amount of refund depends on the amount of accomplished work (but no more than 75% of the original payment).
- 2.2 In case of delay, the price of work will be recalculated in accordance with a new date of work finishing.
- 2.3 In case of any problematical issues related to citing the sources (may be ascribed as plagiarism), the client has a right to request the full money back.
- 3.1 By favoring the final variant of essay, the customer confirms that she/he is satisfied with the written work and its content as well as with the format (bulleted listing, right title page, correct reference page).
- 3.2 If the academic paper is estimated at the educational institution of any class with the grade "C", in this case 30% from the total price is refunded.
- 3.3 If the academic paper is estimated at educational institution of any class with the grade "D", in this case 50% from the total price is refunded.
There is NO Money back guarantee in the following cases:
- After the ordered assignment was made for you and uploaded by the writer properly formatted and in time.
- If the client doesn’t present ponderable proof of plagiarism, for example, scanned comments of the professor or a plagiarism report in 'print screen' format.
- If the estimation grade of the academic paper was "B" or higher.
- If the paper is late and the client agrees on a new deadline.
- The paper is considered to be accepted automatically after period of 10 days which starts from the delivery of the paper to the client.
In accordance with the company policy, compensation guarantee doesn’t include compensation of the returning funds fee to the customer except points 2.2, 2.3, 3.1, 3.2.